MMM is a certified company according to ISO 9001 ff since 1994. We fulfill the requirements not only theoretically but have integrated quality control in our daily life by intensive observation and optimization of our processes, an efficient error management and product and performance control, reaching far beyond the legal requirements.
Not only our own system quality benefits from our experience. What is more: we are significantly involved in the preparation of national and international norms and directives. We have extended our QM expertise to an increasingly important service offer for our customers: we offer consulting for the introduction and extension of a CSSD quality management system.
Quality management also means validation and testing. Sterile goods processing today requires the proof of successful instrument sterilization. To be able to deliver this proof, processes must be validated. No other supplier in Germany has carried out as many first and revalidations of CSSD processing processes as MMM.
QM - our philosophy
Quality management is a another saying of improvement of results. It is to the benefit of our customers and their patients. "Improvement" means that you identify your weaknesses, analyse processes and realize changes. The systematic scheme behind it is a tool with which you generate results from your conclusions - for us it is quality management.
QM is an order and systematic security. The certification of various processes by accredited institutions, the examination through internal and external audits and recertifications document the successful implementation of our quality management for years.
Beyond seals and organizational charts, formalities and audits, quality management at MMM is a paradigm: we are always aware that our company is constantly changing and it is up to us, whether changes dominate us or if we manage to use changes for the benefit of us and our customers.