Inspection & service

Take care.

Our extensive inspection and maintenance services ensure that the MMM devices in your CSSD will operate smoothly throughout its life cycle.


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Validation & testing

Safety first.

MMM is Europe's market leader in process validation and is your partner when you need to verify that your systems and processes are always consistent with the required specifications.


Details...

Lifetime extension

Forever young.

Medical products are capital goods with long lifetimes. We make sure that your systems always conform to the current state of science and technology – allowing you to benefit from them for longer.


Details...

Inspection & service

Take care.

Preventative measures saves money. And good care requires long-term conservation. It is applicable to a CSSD as much as to life in general.

Our inspection and maintenance services ensure that your MMM system will run under the best conditions for a long time.

Part of our various, comprehensive maintenance packages is the adjustment of your system to changing circumstances, providing advice for retrofit modules, the optimisation of consumable materials and the continuing adaptation of the system to your individual needs and statutory requirements.

Everything in its place...

We work with you to develop a long-term, cost-efficient maintenance and servicing plan. This plan secures the service quality of your system, meets the requirements of quality assurance and enables a reliable cost plan for the medium to long term.

The following individual services (excerpt) can be accessed from MMM:

  • Maintenance planning taking into account of and training your company technicians
  • Maintenance planning completely via the manufacturer
  • Remote diagnostics
  • ISA Intelligent Service Advisor - MMM Software for optimized workflow management in your CSSD
  • Hotline for reporting faults
  • Availability and reliability
  • Support of the regular inspections through the responsible inspection bodies (e.g. TÜV) for chamber and steam generators
  • Safety inspections (low-temperature steam and formaldehyde sterilizers)
  • DGUV3 test

Time is running out...

Time is a relative notion.

However, if something is not running in the CSSD, then time is absolute. Absolutely in short supply, that is to say.

For us, repair means not just "repairs", but rather "quick repairs". This is why we support a comprehensive team of service technicians who are available round the clock and who, in emergency situations, can also work round the clock as well.

We will make sure that everything is running to your satisfaction once more. We look after it so you don't have to!

The killer question: What is your position on spare parts?

Our ongoing research and development also provides a constant supply of innovations and improvements even with respect to spare parts. We promise to provide you with our high standards in our spare parts policy.

With over 20,000 individual items on offer, you can be sure that you can work with our products over many years with the highest level of satisfaction.

Your positive feedback is our impetus.

Over 95% of our spare parts are delivered to you within 24 hours.

Validation & testing

Safety first.

MMM can work with you to verify that you are achieving good long-term results with our systems or with those from other manufacturers.

We validate cleaning and disinfection and also sterilization and heat-sealing processes in accordance with the accredited standards, directive or guidelines.

It's not for nothing that we are Europe's market leader, with over 2000 process validations.
More than 85 validation technicians with the appropriate, high-quality measurement equipment are available to you all over Europe to support you with your process validations.

MMM staff are represented in numerous bodies for the development of standards and guidelines. In other words, we know what we're doing!

Inspections

In addition to validations, we are also your partner for the statutory inspections of chamber and steam generator through the responsible inspection bodies such as the TÜVs.

MMM is your partner when you need to verify that your systems and processes are always consistent with the required specifications.

MMM offers a variety of packages for validation and preparatory measures such as calibration, adjustment and optimisation of the processes and devices. For the safe testing of hollow medical instruments, we conduct microbiological tests in addition to the physical test.

The processing of medical products must be conducted with an appropriately documented and validated method (German Medical Devices Operator Ordinance, Section 4, Para. 2) – a requirement which also applies to low temperature steam and formaldehyde (LTSF) sterilization.

As your service partner, MMM validates your formaldehyde sterilization process in accordance with DIN EN ISO 25424 and DIN EN 14180.

MMM is your partner when you need to verify that your systems and processes are always consistent with the required specifications.

We offer a variety of packages for validation and preparatory measures such as calibration, adjustment and optimisation of the processes and devices.

We perform validations in line with the current guidelines of DGKH, German Society of Sterile Supply and AKI as well as in accordance with EN ISO 15883 Part 1 and 2, if required.

We perform tests as part of process validation in collaboration with the manufacturer.

MMM is your partner when you need to verify that your hot-sealing processes are always consistent with the required specifications.

We offer the validation as well as simple peel tests.

We perform validations in accordance with EN ISO 11607-2.

Lifetime extension

Forever young.

Medical products for processing are capital goods with lifetimes of considerably more than 10 years.

During their lifetime, the state of technical and scientific knowledge and the nature of requirements will change.
MMM provides control improvements and various documentation and monitoring modules for your devices.

This gives you the certainty of always conducting your processing activities in accordance with the current regulations and often saves you from buying new products.